CANCELLATION POLICY: Your appointments are very important to our Healthy Skin Spa team of professionals. We hold your appointments just for you and ask that if you must cancel or reschedule any appointment, you please provide us with 24-hour notice. This way, our team of professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or “no shows” become a habit, you will be charged a cancellation fee. Here is our general breakdown of cancellation fees:
• Less than 24 hours notice will be charged 100% of service amount.
• “NO SHOWS” will be charged 100% of service amount
As a courtesy, we do call and/or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.
We accept the following credit cards: VISA, MASTERCARD, AMERICAN
EXPRESS, AND DISCOVER. Cash and Checks are also accepted.
Spa Gift Cards and E-Gift Certificates should be treated as cash. All sales are final; Gift Cards and E-Gift Certificates cannot be exchanged or refunded for any reason.
Please present your Spa Gift Cards and E-Gift Certificates upon departure and your sale will be deducted from your card’s balance. All remaining balances must remain on your card; no cash value; cannot be redeemed for cash. Healthy Skin is not responsible for cards that are lost, stolen, damaged or used without authorization.
What information do we collect?
We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, you may be asked to enter your name, email address or other personal information as appropriate. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
To personalize your experience—your information helps us to better respond to your individual needs.
To improve our website—we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service—your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
To administer a contest, promotion, survey or other site feature.
How do we protect your information?
We implement and maintain a variety of the latest security measures to protect the safety of your personal information when you enter, submit or access your personal information.
INFORMATION COLLECTION, USE, AND SHARING:
We are the sole owners of the information collected on this site. We only have access to and/or collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to book your appointment.